Our return policy allows you to return any item within 30 days of receiving it for a full refund or exchange. If you have changed your mind and wish to make a return, the tag needs to remain intact and on the product. All items must be returned in their orignial condition, meaning any fragrance, make-up, or deodorant stains on the item will not be accepted. Contact us at hello@aiychim.com if you wish to return or exchange a product and we will help you.

We ship to all states within the United States and to the United Kingdom.

For customers in the United Kingdom
Before receiving your goods, the customer may be subject to pay customs duty for order values over €150. You will not have to pay anything to the delivery company to receive your order if the order value if less than €150.

It usually takes 3-5 business days for domestic orders and 7-14 business days for international orders to arrive. However, delivery times may vary based on the destination country and shipping method chosen.

We offer sizes from XS to L. Please refer to each product page for more information on what size fits you best.

You can read our care instructions on the product page under “Endless washings”.

All clothes are created with unique fabrics compositions, made from new material technologies. The quick drying effect of the material is resistant from odor, meaning you can leave the clothes to air dry without washing them too often.

We bring our vision of long-lasting clothes to life by eliminating of unnecessary design details, such as metal zippers and plastic buttons that might tear down the fiber during washing.

Go for your normal size or size down if you’re in between sizes as all our clothes have a high % elastane.

We accept all major credit cards, Mastercard and Visa, PayPal, Apple Pay, American Express, Google Pay, Shop Pay, Union Pay.

You will receive a confirmation email once your order has shipped.

If you wish to make any changes to your order or change your shipping address, please contact us at hello@aiychim.com

You can reach us at any time via hello@aiychim.com, or live chat on our website.

We are committed to sustainable and ethical practices. We source materials from environmentally responsible suppliers that is leading in new material technology, and ensure fair labor practices in all of our manufacturing processes. Read more on our sustainability page here

We are only able to ship to a residential address.