F.A.Q.
We value transparency and explicitly. From garment care and maintenance to International Shipping, you can find answers to all your questions here.
What are my payment options?
We offer payment via card, Amazon Pay, American Express, Apple Pay, Google Pay, Maestro, Mastercard, Paypal, Shop Pay, UnionPay, Visa
When will my order ship?
Once you've placed an order, your gear will be processed and shipped within the next 24 hours. You will receive a confirmation on email. We offer fast shipping that normally takes 1-3 days.
Do you offer free returns?
Yes, we offer free returns for all orders. We will include a return label in each order to make it easier for you to drop off at your closest service point.
Please Note! You have the rights to refund your order no later than 30 days after the order is delivered to your home address or chosen pick-up service.
What fabrics are your products made of and what makes them special?
Our clothes are made of an innovative fiber construction, which creates a first-class performance technology material, designed to live a long life. The sports material is breathable, sweat wicking and soft you want to sleep in them (yes, you can!)
What is the difference between Illusive and Serene?
Serene has a cool touch that removes the heavy feeling of sweat during high-performance activities with its sweat wicking technology.
Illusive is a silky smooth and buttery soft fabric that gives a naked feeling.
Both fabrics are elasticated and compressed design to enhance your figure.
How do I wash and take care of the products?
Wash your apparel inside-out in cold water or max 30 degrees with no softener or bleaching and let them air dry. All products are made of a quick drying material with rapid evaporation.
Do you know how the working conditions of your suppliers are being managed?
We are conscious of our suppliers to support a sustainable environment with environmental certifications, that implies the respect of human rights and fair working conditions to meet the certification criteria.
Why is the production based in Los Angeles?
Our intention is to create qualifying products to normalise a ‘no waste’ philosophy, by long-lasting pieces. Our choice of suppliers makes an important impact in our company values with a local production.